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Privacy Policy
Privacy Policy
Last Updated: November 1, 2025
1. Introduction
Destiny First respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, visit our website, or communicate with us in any way. By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name, email address, phone number, and mailing address
- Job title, company name, or organization
- Payment details (processed through secure third-party providers)
- Any personal details you voluntarily share during sessions, assessments, or communications
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address, browser type, and operating system
- Pages viewed, links clicked, and time spent on site
- Cookies or similar tracking technologies to improve user experience
C. Sensitive Information
In coaching or consulting sessions, you may choose to share sensitive or personal details (e.g., about goals, challenges, or wellbeing). This information is treated by the coach as confidential and used solely to support your objectives. In group settings, the coach encourages participants to respect privacy, but can not guarantee participants maintain privacy.
3. How We Use Your Information
We use your information to:
- Provide and personalize services
- Communicate with you (e.g., scheduling, updates, support, feedback)
- Process payments and maintain business records
- Send newsletters, offers, or educational content (with your consent)
- Improve our services and website functionality
- Comply with legal and regulatory requirements
4. Legal Basis for Processing (if applicable under GDPR)
We process your personal data based on:
- Consent — when you opt in to communications or provide information voluntarily
- Contract — when data is necessary to deliver services you’ve purchased
- Legitimate Interest — for administrative, marketing, and service improvement purposes
- Legal Obligation — where required by law
5. How We Share Information
We do not sell or rent your information. We may share it only with:
- Service Providers: Payment processors, scheduling tools, CRM platforms, or email providers assisting our operations
- Legal Authorities: If required by law or to protect our rights and safety
- Business Transfers: In case of a merger or business restructuring (with appropriate safeguards)
All third-party providers are required to maintain confidentiality and comply with data protection regulations.
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law or professional standards.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Request a copy of your data (data portability)
- Object to processing for marketing or legitimate interest
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at [insert email].
9. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, analyze performance, and deliver relevant content. You can adjust your browser settings to disable cookies at any time.
10. Third-Party Links
Our website or materials may contain links to other websites. We are not responsible for the privacy practices or content of external sites. Please review their policies before providing personal information.
11. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from minors. If we learn that we have inadvertently done so, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date will indicate the latest version. We encourage you to review this page regularly.
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We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.